Sixteen remote administrative and medical-scribe support services for independent US practices - each with its own clear scope, so you know exactly what's included and what stays with your team.
Most practices don't need all sixteen services at once. A good starting point is whichever task is consuming the most staff time right now: front-desk overflow points to Virtual Medical Receptionist, a growing no-show or follow-up backlog points to Patient Follow-Up or Recall & Reactivation, slow insurance turnaround points to Insurance Verification and Benefits Verification, a prior-authorization backlog points to Prior Authorization Support, and documentation falling behind points to Medical Scribe. If you're not sure, the Complimentary Workflow Assessment reviews all of these areas at once and recommends where to start.
General remote administrative support across calls, scheduling, intake, and documentation - the broadest starting point.
View details →Inbound calls, new-patient enquiries, message capture, call routing, and front-desk overflow coverage.
View details →Outbound reminders, recall-campaign calls, referral follow-up, and approved post-visit calls.
View details →Scheduling, rescheduling, confirmations, cancellations, and waitlist management.
View details →Administrative intake and registration support that hands off cleanly to scheduling and verification.
View details →Coverage status, effective dates, primary/secondary coverage, and documentation of results.
View details →Copay, deductible, coinsurance, visit-limit, and referral-requirement detail where available.
View details →Requirement identification, document collection, payer follow-up, and status/expiration tracking.
View details →Tracking referral status and coordinating with sending and receiving practices.
View details →Administrative follow-up after approved practice events, missing forms, and escalation.
View details →Structured outreach campaigns to overdue or inactive patients.
View details →Administrative coordination of records requests, transfers, and organization.
View details →Administrative task support inside your practice's own EHR and practice-management system.
View details →Managing and routing practice inbox and administrative task queues.
View details →Structured draft documentation support - providers always review, correct, and approve.
View details →No. Most practices start with one or two services tied to their biggest bottleneck and add more as needed.
No. All 16 services are administrative and medical-scribe support only. Medical billing, coding, and revenue-cycle management are handled by a separate Mednex Group brand, Practice Revenue Partners.
The Complimentary Workflow Assessment reviews your call volume, scheduling, intake, insurance, prior-auth, follow-up, EHR tasks, and documentation workload, then recommends where to start.
Request a complimentary review of your front-desk and admin workflow.
Tell us about your front-desk and admin workload - we reply within one business hour.
