Tell us about your front-desk or admin workload - we'll tell you how our support fits. No patient information required for the first conversation.
Virtual Medical Assistant is a Mednex Group service built for healthcare providers and practices, backed by 28 years of healthcare industry experience. Whichever way you reach out, you'll hear from a team member who understands healthcare front-office and documentation workflows.
Contact form (recommended) - the fastest way to reach the right person. Use the button above to open our request form and a member of our team will follow up using your preferred contact method and timing.
Phone: (888) 216-2197
Best for a quick question. If we're unavailable, leave a message - no need to share patient details in a voicemail.
Email: info@virtualmedicalassistant.online
Please do not include patient names, dates of birth, medical record numbers, or any other patient health information in your message.
You do not need to prepare patient records, billing data, or any protected health information for this first conversation. We're asking about your practice's call volume, scheduling load, and administrative bottlenecks - not about specific patients. If your inquiry is about medical billing, coding, or revenue-cycle support, that work is handled by a separate Mednex Group brand, Practice Revenue Partners, not by Virtual Medical Assistant.
No. Our contact form, phone line, and email are for practice-level inquiries only. The first conversation is a workflow discussion, not a review of patient records.
We don't publish a fixed response-time guarantee. A team member follows up using the contact time and method you select on the form.
Yes. Reaching out does not commit your practice to anything.
No. Virtual Medical Assistant covers administrative and medical-scribe support only. For billing, coding, or revenue-cycle questions, visit Practice Revenue Partners, a separate Mednex Group brand.
No PHI required for the initial conversation.
Tell us about your front-desk and admin workload - we reply within one business hour.
