Last updated: August 18, 2026. This page explains what information this website collects and how it is used.
Note: This is a plain-English draft policy prepared for Virtual Medical Assistant / Mednex Group LLC. It has not yet been reviewed by an attorney. Please have it reviewed by qualified legal counsel before relying on it for compliance purposes.
Virtual Medical Assistant is a brand operated by Mednex Group LLC ("Mednex Group," "we," "us," or "our"), a company registered in Wyoming. This policy covers the website at virtualmedicalassistant.online.
We collect information you choose to give us when you use the "Book a Consultation" form or contact us directly, including your name, work email, phone number, practice specialty, the services you're interested in, and your preferred contact time. We do not ask for and do not want any patient health information (PHI) through this website - initial conversations should stay limited to your practice's operational needs.
Like most websites, we also automatically collect basic usage data (pages viewed, device/browser type, approximate location from IP address, referring site) through Google Analytics and Microsoft Clarity, which help us understand how visitors use the site and where to improve it.
We use the information you submit to respond to your consultation request, schedule a call, and follow up about our services. We use aggregated site-usage data to improve website content and performance. We do not sell your information to third parties.
Consultation requests are delivered to our team by email and are also logged to a private, access-restricted spreadsheet for record-keeping, so that no submission is lost. We do not store payment or insurance information through this website.
This site uses Google Analytics (GA4) and Microsoft Clarity to understand aggregate visitor behavior. These tools may use cookies or similar technology. You can control cookies through your browser settings, and opt out of Google Analytics using Google's official browser add-on.
This site may link to third-party tools we use for scheduling (such as Calendly) or messaging (such as WhatsApp). Those services have their own privacy policies, which we encourage you to review.
We retain consultation request information for as long as reasonably needed to respond to your inquiry and maintain business records, and delete or anonymize it on request.
You can ask us to access, correct, or delete information you've submitted to us at any time by emailing info@virtualmedicalassistant.online.
Questions about this policy can be sent to info@virtualmedicalassistant.online or (888) 216-2197.
Tell us about your front-desk and admin workload - we reply within one business hour.
