All-ages scheduling and multi-specialty referral coordination, built for a family practice operating in a large, multi-network metro. Licensed providers remain responsible for all clinical decisions.
Remote virtual medical assistant support for family medicine practices serving patients in Los Angeles, CA. Trained staff support pediatric-through-geriatric scheduling, high-volume call handling, and referral coordination across many different specialists and hospital networks - never clinical decision-making, which stays with your licensed providers.
Good fit for: LA-area family practices managing a full-age-range panel referred across a fragmented, multi-network specialist landscape.
LA County hosts multiple large hospital systems and independent medical groups operating as separate networks, so a single day's referrals might route to a pediatric specialist in one system, a cardiologist in another, and an orthopedic group in a third, each with its own intake process. A VMA books well-child visits, sports-physical surges, working-adult early/evening slots, and geriatric follow-ups on one calendar, and tracks referral variety across all these networks.
An LA family practice panel commonly includes commercial coverage, Medi-Cal/CHIP for pediatric patients, and Medicare for older adults, often within the same household. A VMA verifies eligibility and benefit details ahead of each visit type. Payers make authorization decisions, and clinical decisions remain with licensed providers.
Diagnosis, treatment decisions, medication management, interpretation of test results, determination of medical necessity, and final approval of every chart entry stay with your licensed providers at all times, regardless of patient age or referral pathway.
No. Support is delivered remotely for family medicine practices serving patients in Los Angeles, CA. We don't claim a local office or local employees.
Yes. Referral coordination is trained to work with however many networks and portals your practice routes into.
No. This is administrative and documentation workflow support only. Billing, coding, and revenue-cycle work are handled by a separate Mednex Group brand, Practice Revenue Partners.
No PHI required for the initial conversation.
Tell us about your front-desk and admin workload - we reply within one business hour.
