A free, plain-language look at where your practice's admin time is actually going - nine specific workflow areas, no patient information required, no sales pitch disguised as an audit.
This is a workflow review, not a billing or revenue-cycle audit. We are not reviewing your claims, your reimbursement rates, your coding accuracy, or your accounts receivable - that work belongs to a separate Mednex Group brand, Practice Revenue Partners, and is out of scope here entirely. This assessment looks at operational time: how many tasks are moving through your front desk and back office, where they're piling up, and where a trained remote team could realistically take work off your plate.
| Area | What we look at |
|---|---|
| Patient-call volume | How many calls come in, what they're about, and how they're handled |
| Scheduling workload | Booking, rescheduling, confirmations, and waitlist activity |
| Intake workload | How new and returning patient intake is currently processed |
| Eligibility verification | How coverage is checked before appointments, and how often it's missed |
| Prior authorization | How requirements are identified, submitted, and tracked with payers |
| Referral follow-up | How outgoing and incoming referrals are tracked and closed out |
| Patient follow-up | How post-visit follow-up, recall outreach, and missing forms are handled |
| EHR task queues | How inbox messages and task lists are managed and how far behind they run |
| Documentation workload | How much provider time goes into charting and where draft support could help |
Independent physicians, solo providers, and office managers at 1–10-provider practices who suspect the front desk or back office is absorbing more than it should, but don't have a clear breakdown of where the time is going.
Not a fit for: practices looking for a billing, coding, or revenue-cycle audit (see Practice Revenue Partners, linked in the footer), or practices expecting a guaranteed outcome, savings figure, or fixed timeline - those aren't things we promise.
It's free, and it's structured as a workflow review, not a pitch. You'll get a scoped, honest recommendation - including the possibility that outside support isn't the right move for you yet.
No. We ask about volume, process, and workflow bottlenecks - never specific patients, charts, or health information.
No. We do not review claims, coding, reimbursement, or accounts receivable. That work is handled by a separate Mednex Group brand, Practice Revenue Partners.
You receive a scoped recommendation describing where support could help, matched to specific services. There's no obligation to act on it.
No. Requesting the assessment and having the conversation carries no obligation to purchase any service.
No PHI required, no obligation, and not a billing audit.
Tell us about your front-desk and admin workload - we reply within one business hour.
